At Elite Old Age Home, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.eliteagecare.in. Please read this policy carefully. By using our website, you agree to the terms outlined here.
1. Information We Collect
We collect various types of information from you when you interact with our website, including:
- Personal Information: This may include your name, email address, phone number, and other contact details when you fill out forms or communicate with us via the website.
- Non-Personal Information: We collect data such as IP address, browser type, operating system, and browsing behavior when you visit the website.
- Medical and Health Information: If you are inquiring about residency or services, we may request additional information such as health or medical conditions to ensure appropriate care.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To communicate with you regarding inquiries, services, and admissions
- To process applications and assess residency or care needs
- To provide customer support and improve your experience
- To send periodic emails or updates regarding our services, events, and announcements
- To improve our website and services through analytical data
3. How We Protect Your Information
We implement several security measures to ensure the safety of your personal information:
- Data Encryption: All sensitive information you provide is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.
- Access Controls: Only authorized personnel are allowed to access personal information, and they are required to maintain the confidentiality of such data.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely disposed of.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Cookies are small files stored on your browser that help us analyze website traffic and improve our services. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of the website.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- When necessary to provide services you have requested (e.g., sharing medical details with healthcare providers)
- If required by law or in response to legal requests
- To protect the rights, safety, and property of Elite Old Age Home, our residents, and the public
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any external sites you visit.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been provided to us without parental consent, we will take steps to delete it.
8. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request the deletion of your personal information (subject to legal obligations)
To exercise these rights, please contact us at agecareelite24@gmail.com or call 9831223333
9. Updates to This Policy
We reserve the right to update this privacy policy from time to time. Any changes will be reflected on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Elite Old Age Home
58, SN Banerjee Road, Barrackpore 7000120
Phone: 9831223333
Email: agecareelite24@gmail.com